微軟表示已意識到該問題並正在努力解決。
我們知道消息會卡在 Exchange Server 2016 和 Exchange Server 2019 中的傳輸隊列中的問題，我們正在努力解決這個問題。
[…] 我們正在積極致力於解決此問題，並希望在今天發布有關如何解決此問題的詳細信息。
該公司信守承諾，並發布了解決問題的方案。他提供了掃描引擎自動重置腳本的解決方案和手動輸入的解決方案。
首先，我們有一個腳本來自動重置掃描引擎（可從https://aka.ms/ResetScanEngineVersion 獲得）。它可以在多台服務器上並行運行。腳本的成功完成應該給出以下結果：
[PS] C:\Program Files\Microsoft\Exchange Server\V15\Scripts>。\ 重置-ScanEngineVersion.ps1 EXCH1 停止服務。.. EXCH1 Deleting the Microsoft engine folder. .. EXCH1 Clears the metadata folder. .. EXCH1 Start services. .. ATTENTION! Waiting for the Microsoft Filtering Management Service (FMS) to start. .. ATTENTION! Waiting for the Microsoft Filtering Management Service (FMS) to start. .. ATTENTION! Waiting for the Microsoft Filtering Management Service (FMS) to start. .. ATTENTION! Waiting for the Microsoft Filtering Management Service (FMS) to start. .. ATTENTION! Waiting for the Microsoft Exchange Transport service (MSExchangeTransport) to start. .. EXCH1 Start engine upgrade. .. Run as EXCH1-DOM \ Administrator. -------- Connection to EXCH1. CONTOSO.com. Remote command sent. Start-EngineUpdate -UpdatePath http://amupdatedl.microsoft.com/server/amupdate -------- [PS] C: \ Program Files \ Microsoft \ Exchange Server \ V15 \ Scripts> Get-EngineUpdateInformation Engine: Microsoft Last check: 01/01/2022 20:58:22 -08:00 Last update: 01.01.2022 20:58:31 -08: 00 Engine version: 1.1.18800.4 Signature Version: 1.355.1227.0 SignatureDateTime: 01.01.2022 03:29:06 AM -08: 00 Update version: 2112330001 UpdateStatus: UpdateAttemptSuccessful
Then, for those who prefer to perform a manual recovery, steps are provided to correct the errors manually.
Remove existing engine and metadata
- Stop the Microsoft Filtering Management service. When prompted to also stop the Microsoft Exchange Transport service, click Yes.
- Use Task Manager to make sure updateservice.exe is not running.
- Delete the following folder:% ProgramFiles% \ Microsoft \ Exchange Server \ V15 \ FIP-FS \ Data \ Engines \ amd64 \ Microsoft.
- Delete all files from the following folder:% ProgramFiles% \ Microsoft \ Exchange Server \ V15 \ FIP-FS \ Data \ Engines \ metadata.
Update the engine to the latest version
- Start the Microsoft Filtering Management service and the Microsoft Exchange Transport service.
- Open the Exchange Management Shell, navigate to the Scripts folder (% ProgramFiles% \ Microsoft \ Exchange Server \ V15 \ Scripts) and run Update-MalwareFilteringServer.ps1.
Check Engine Update Information
- In the Exchange Management Shell, run Add-PSSnapin Microsoft.Forefront.Filtering.Management.Powershell.
- Run Get-EngineUpdateInformation and verify that the UpdateVersion information is 2112330001.
You can find more details in the official Microsoft blog post at the link here .
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